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Privacy Policy & SMS Terms of Service

Last Updated: September 2026

At Jay Group LLC ("Jay Group", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, submit inquiries through our online forms, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us through our contact and inquiry forms, including:

  • Contact Information: First and last name, business or personal email address, and mobile/telephone number.
  • Business & Professional Details: Company name, country/region, and your business role (e.g., Retailer, Distributor, etc.).
  • Interests & Inquiries: Selected categories of interest (such as IT Products, Hardware & Storage, Kitchen Appliances, Kitchenware, Health, etc.), message subject, and any details included in your inquiry message.

Additionally, our website may automatically collect standard technical data such as your IP address, browser type, device information, and usage statistics via cookies to improve site performance and user experience.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

  • Responding to your inquiries, quote requests, and customer support needs.
  • Providing you with information regarding our products, distribution capabilities, and business solutions relevant to your selected categories.
  • Sending transactional messages, service notifications, or updates directly related to your requests.
  • Maintaining and optimizing the performance and security of our website.

3. Mobile Information & SMS Messaging Terms

Information Sharing Restriction:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Messaging Terms & Conditions:

By providing your phone number and choosing to receive updates, you agree to receive informational and transactional messages from Jay Group.

  • Message frequency varies based on your interactions.
  • Message and data rates may apply.
  • To get help, reply HELP to any message or contact us at info@jaygroupllc.com.
  • You may opt out of receiving text messages at any time by replying STOP.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may only disclose your data under the following limited circumstances:

  • Trusted Service Providers: We may share data with secure third-party vendors who assist us in operating our website, hosting services, and email communications, strictly bound by confidentiality agreements.
  • Legal Obligations: If required by law, subpoena, or to protect the legal rights, safety, and property of Jay Group, our clients, or the public.

5. Data Security & Retention

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal and accounting requirements.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, review, or request a copy of the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of marketing communications at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Jay Group LLC
Email: info@jaygroupllc.com